Heraldic Services and Support Division
- Performs research and prepares studies for development of policy, furnishes advice and information to agencies concerning federal heraldic designs and associated traditions
- Initiates, develops, reviews and coordinates legislative and regulatory materials
- Provides project management support for projects including Army, Air Force, DOD, ROTC/JROTC, Navy, USMC, Space Force, USCG and all other uniformed and civilian federal agencies
- Plans and conducts finance and accounting activities
- Administers personnel management and administrative functions to include records and content management, human resource management, information technology and website administration
- Prepares letters of authorization and other official documentation for heraldic items
- Prepares replies to inquiries concerning current and historic heraldic items and advises Army units of requirements for insignia and flags
Heraldic Design Division
- Designs heraldic items including insignia, awards and decorations, flags and seals for all military branches, ROTC/JROTC as well as federal uniformed and civilian agencies
- Advises on matters relating to official symbolism and the laws and principles of heraldry
- Prepares heraldic blazons, descriptions and symbolism for all designs
- Develops and maintains patterns for flags and guidons authorized for military branches and all federal agencies
- Prepares full color illustrations and line drawings for use in the manufacture and production of heraldic items
- Produces finished plaques for Office of the President and Vice President
Technical and Production Division
- Serves as the DOD standardization activity for FSC 8455 and 8345 and coordinates standardization actions with other services and GSA
- Provides advice to DSCP and commands on engineering and procurement and takes final action on any waivers or deviations for procurement
- Evaluates research and development studies and determines changes in materials, testing or packaging requirements
- Monitors quality assurance program to ensure effectiveness
- Furnishes engineering support to government agencies and manufacturers
- Administers the Army and Air Force heraldic quality control program for items sold through commercial sources (e.g., AAFES)
- Certifies civilian firms to manufacture heraldic items and items incorporating heraldic designs sold through commercial channels
- Develops specifications for heraldic items and ensure documents are sufficient for procurement
- Conducts research and development studies to develop acceptable heraldic items to meet DOD requirements
- Initiates contracts for purchase of new tools and cartoons required for manufacture of heraldic items
- Obtains, maintains, and controls organizational and mission property, supplies and services
- Loans tools and samples to manufacturers for production of heraldic items